Authorisation and duty of secrecy

Handing over papers

Duty of secrecy

A duty of secrecy is a prohibition on giving information about personal matters to other people than the person the information concerns.
Our duty of secrecy means that we must store information securely, so that other people do not gain access to it. For example, this means that we cannot send you confidential information by fax or email.


When you grant another person authorisation, this means that you give this person the right to act on your behalf. You therefore have to be careful about what you authorise others to do and how long the authorisation will apply.

As a rule, we require written authorisations.

You can use our authorisation form.

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